OrthoCor MedicalFrequently Asked Questions about the OrthoCor Active Knee System //

FAQs

Purchasing Questions

Q: What products does OrthoCor offer for pain management?
A: OrthoCor Medical currently offers an Active Knee, Back, Shoulder, Cervical, Elbow, Wrist, and Ankle System.

Q: Where can I purchase the OrthoCor Active System?
A: The OrthoCor Active System may be purchased through our partner distributors, or directly from OrthoCor with a prescription.

Q: What is the cost of the OrthoCor Active System?
A: Please contact OrthoCor Medical at 877-678-RELIEF (7354) for pricing.

Q: Why do patients need prescriptions to purchase an OrthoCor Active System?
A: The OrthoCor Active System is a Class III medical device and per FDA regulations, it must be sold by or on the order of a licensed health care practitioner.

Q: How do I find out information about ordering?
A: Please visit our order page to learn more about the process. If you have questions, please email us at info@orthocormedical.com or call 877.678.RELIEF (7354).

Treatment Questions

Q: What type of pain does the OrthoCor Active System treat?
A: The following conditions have been successfully treated using the OrthoCor Active System: chronic pain, arthritis, swelling, post-operative pain, strains and sprains.

Q: How does PEMF work to reduce the pain and edema?
A: PEMF is a low-level, time varying electromagnetic field that has been proven to effectively reduce pain and edema (swelling) in superficial soft tissue. PEMF helps to activate the body’s natural anti-inflammatory and recovery response.

Q: What are the indications for use?
A: The OrthoCor Active Systems are indicated for adjunctive use in the palliative treatment of post-operative pain and edema in superficial soft tissue. It is also used to treat patients with muscle and joint aches and pain associated with overexertion, strains, sprains, and arthritis.

Accessory Questions

Q: What are OrthoPods?
A: OrthoPods are single-use treatment packets that activate the PEMF therapy. Each OrthoCor Active System comes with a 15-treatment supply of OrthoPods. Refill OrthoPods can be ordered directly through OrthoCor or an authorized OrthoCor distributor.

Q: What is the cost of OrthoPod refills?
A: Please contact OrthoCor Medical at 877-678-RELIEF (7354) for pricing. Each box contains a 15-treatment supply of OrthoPods. OrthoPod refills can be purchased from OrthoCor Medical for home delivery.

Q: Does the OrthoCor Active System use batteries?
A: Yes, the OrthoCor Active System uses a rechargeable battery and comes with an adapter to recharge.

Product Usage Questions

Q: How long does the therapy last?
A: Each therapy session lasts 2 hours. The device will automatically shut off after the 2-hour therapy has completed.

Q: Can I try it before I buy it?
A: OrthoCor does not offer trials.

Warranty, Insurance & Policy Questions

Q: Is it FDA approved?
A: The OrthoCor Active Systems are FDA cleared for adjunctive use in the palliative treatment of postoperative pain and edema in superficial soft-tissue. It is also used to treat patients with muscle and joint aches and pain associated with overexertion, strains, sprains, and arthritis.

Q: Is the device covered by insurance?
A: OrthoCor has national coverage with workers’ comp. The OrthoCor Active System is eligible for Flex and HSA plans. Please contact us at 877-678-RELIEF (7354) with any additional questions.

Q: What is the warranty?
A: The OrthoCor Active System has a one-year manufacturer’s warranty on any defects.

Q: What is the return policy?
A: OrthoCor does not accept returns nor offer refunds for purchased products. However, the OrthoCor Active System has a one-year limited warranty for manufacturing defects.

Save



Top

Get relief today. Call us 877-678-RELIEF

Leave your email to stay in touch with our latest news!